Dear customers,

It has come to our attention that rumours have been circulating about our restaurants not being halal. The rumour was about the term, “bristle” featured on the brushes of a photography section in our dine-in menu. With this, Nando’s has taken the liberty to search on Wikipedia on the definition of “bristle” and the results are as follows:

Definition 1:
A bristle is a stiff hair or feather. Also used are synthetic materials such as nylon or straw in items such as brooms and sweepers. Bristles are often used to make brushes for cleaning uses, as they are strongly abrasive; common examples include the toothbrush and toilet brush. The Bristle Brush is a common household cleaning tool, often used to remove dirt or grease from pots and pans.

Definition 2:
Variations of bristle in the animal kingdom. Bristles are found on pig breeds instead of fur on most mammals. Because the density is less than with fur, pigs are vulnerable to sunburn. One breed, the Tamworth Pig is endowed with a very dense bristle structure such that sunburn damage to skin is minimized. Animals named for their bristles include the bristle-thighed curlew, the bristle-spined porcupine, and the trinity bristle snail. Bristles also anchor worms to the soil to help the worm move.”

Based on the two definitions given above, we believe that there may have been confusion between Definition 1 and Definition 2. In the Nando’s context, “Bristle” is “The brush section of items such as brushes, brooms, toothbrushes etc” and NOT Definition 2 .

Please note that all brushes currently used at Nando’s restaurants are made from 100% nylon, Type Stylon 6 (product type 116008) by Matfer.

We would like to assure you that our restaurants has been certified halal by the relevant authorities and that utmost care and attention has been taken by us to ensure that all tools and ingredients used are halal. Our halal certificate number is 006838. Should you require further information, please contact the Marketing department at (603) 2032 4988.

For more information:
- Halal Certificate
- JAKIM report
- JAKIM response (link to JAKIM website)
- Mafter certificate -brush composition

Yours sincerely,
Nando’s Management